Course Duration:
30 Minutes
Target Audience:
Activity Providers, Care Workers, Senior Care Staff, and Dementia Care Practitioners
Course Description
This Advanced Practice Course explores the advanced communication techniques essential for delivering meaningful, person-centred reminiscence activities in dementia care. Learners will develop practical skills in active listening, validation, open-ended questioning, and empathetic response, empowering them to support individuals with sensitivity, respect, and confidence. By enhancing verbal and non-verbal communication strategies, activity and care teams can create safe, supportive environments where people living with dementia feel heard, valued, and emotionally secure when sharing their stories.
This course can also be purchased as one module in a larger 10 module course titled NAPA Advanced Practice Course - Reminiscence in Dementia Care and Activity Provision for £99.99, please visit the course store to view and purchase.
Course Aim
To equip learners with advanced communication skills that foster trust, enable emotional expression, and support individuals in sharing meaningful memories through reminiscence-based activities.
Learning Outcomes
By the end of this course, learners will be able to:
- Demonstrate effective active listening and validation techniques to support emotional safety and dignity during reminiscence sessions.
- Apply open-ended questioning and empathetic communication to encourage storytelling and deeper engagement.
- Manage sensitive or challenging topics with professionalism and compassion, adapting communication to the emotional needs of individuals living with dementia.
NAPA Handouts
To support your learning this course includes a NAPA handout. This is available to download while you are completing the course, it will not be available after course completion.
Assessment and Certification
At the end of the course, learners will complete a final assessment comprising multiple-choice questions and scenario-based tasks. A minimum 80% pass rate is required to successfully complete the course and receive your certificate
Cost
£14.99
Once purchased this course will be available 30 days.
